Effective Date: Jul 2, 2025

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website and utilize our services.

1. Information We Collect

a. Information Collected from Visitors

When you visit our website, we collect certain information through tools like Google Analytics, including:

• IP address
• Browser type and version
• Operating system
• Device type
• Pages visited and time spent on our site
• Referral source
• Geographic location
• Device identifiers

This data helps us analyze site traffic, improve user experience, and optimize our marketing efforts.

b. Information Collected from Submissions

When you contact us or submit forms, we collect:

• Full legal name
• Business name
• Work email address
• Phone number and other communication channels
• Job position
• Service interested in
• Any additional information necessary for us to provide our services

c. Information Collected from Customers

For our customers, in addition to the above, we collect:

• Business details (including KYC documentation)
• Service purchased
• Payment method details

2. How We Use Your Information

• To provide and manage our services
• To communicate with you regarding your inquiries, submissions, or service updates
• To improve our website and services based on analytics data
• For legal compliance and security purposes

3. Data Sharing Policy

We do not share your personal data with any third parties. Your information remains strictly confidential and is only used for the purposes outlined in this Privacy Policy and to provide our services to you.

4. Data Retention Policy

We retain your data for a period of 6 months after your last interaction or submission. However, in some cases, we may retain certain information longer if necessary for legal, security, or operational reasons. If no specific deadline applies, your data will be stored as long as we see it necessary for our purposes.

5. Data Security

We implement appropriate security measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your data
• Object to or restrict certain data processing activities
• Withdraw consent at any time (where applicable)

7. Changes to This Privacy Policy

We may update this Privacy Policy periodically. When we do, we will revise the “Effective Date” above. We encourage you to review this policy regularly to stay informed about how we protect your data.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

FX Pigeon
support@fxpigeon.com